Hassle-Free Returns
Aarvee prioritizes your satisfaction and offers a simple return policy to keep your shopping experience effortless.
Return Period
You have 15 days from the date of delivery to initiate a return. Please raise your return request within this timeframe.
Items Not Eligible for Return
- Nose Pins (Naths)
- Toe Rings
These exclusions exist due to hygiene considerations.
Important Note for Returns & Refunds
Video evidence for damaged products: If you are returning a product due to damage, please capture a video while opening the package upon receipt. This video is crucial to process your refund claim. Returns for damage may be declined without this evidence.
Initiating a Return
- Visit our Return Centre and complete the online request.
- Enter your order number and contact details, then select the unused items you wish to return.
- Upload a clear photo (and video if applicable) of the items being returned.
- Choose “Request Return Shipping from Aarvee” and submit the form.
Return Approval & Processing
- We typically respond to return requests within 24–48 business hours.
- Once approved, you’ll receive an email with packaging and pickup instructions.
- Pickup will be scheduled to the original delivery address where possible.
- Our delivery partners will inspect items at pickup.
Important Packaging Notes
- Return items in their original packaging with all tags, invoice, and accessories included.
- We recommend using the original outer packaging to ensure safe transit.
Items must be unused, unworn, and in the same condition as received.
Refunds
- Refunds are processed to the original payment method within 24 business hours after the returned items reach our facility and pass inspection.
- For COD orders, you will receive a secure link via SMS/email to submit your bank details:
<your-bank-details-collection-link>.
- Depending on your bank/card issuer, funds may take an additional 4–5 working days to reflect in your account.
Exchanges
We currently do not offer online exchanges. You can return unwanted items and place a fresh order for your desired pieces. We recommend ordering promptly as items may sell out quickly.
Order Cancellation
- To cancel an order before shipment, contact us at <your-support-email-here> with your order number.
- If the order has already shipped, you may reject the package on delivery. A refund will be issued after it returns and passes inspection.
International Orders
For international return inquiries, please contact <your-international-support-email-here>.
Return shipping costs, customs duties, and taxes for international returns may be the responsibility of the customer unless otherwise stated.
Return Eligibility
- Items must be unused and unworn.
- Include original packaging, tags, certificates (if any), and invoice.
- Return request must be raised within the 15-day window.
Our Commitment
Aarvee aims to keep the return process transparent and hassle-free. If you need assistance, our support team is here to help at <your-support-email-here>.